What is Ulta’s Return Policy?

Understanding Ulta’s Return Policy

While purchasing beauty products from Ulta Beauty customers have to do selection. Because there is a vast collection of cosmetics, skincare, and fragrance products. Sometimes customers buy a product and later realize it does not meet their expectations. In that case, Ulta’s return policy plays a vital role. It is customer-friendly.

The customer will get a full refund within 60 days from the purchase date. Original receipt is mandatory while taking a refund. In case the customer is an Ultamate Rewards member customer can verify his identity with member ID. This timeframe allows you to entirely check out the purchased beauty product.

return policy

Guidelines for a Complete Refund

If you want a complete refund during the 60-day window, make sure you have:

  • The initial order confirmation or receipt.
  • A legitimate form of identification from the government.
  • The debit/credit card that was used to make the purchase.

Exceptions and Limitations

Ulta’s Return Policy does not apply to those items that are purchased from other retailers, dealers, or resellers. In that case, customer is not eligible for a return, refund, or exchange. Furthermore, in-person and online purchases made at Ulta Beauty stores are not eligible for returns or exchanges at Target Ulta Beauty locations.

In-Store Credit Option

In case the purchase is old by more than 60 days still Ulta offers an option for store credit. Customers have to show all the item’s components, a valid ID, and the original payment method. In case the customer doesn’t have a receipt credit policy is different. Credit will be done based on the 90-day sale price that was the lowest.


Ulta has the same exchange policy. Customers have to start an exchange within 60 days from the purchase date. If there is a price difference, you will be charged or refunded appropriately. Customers can choose a different color or select different products while getting an exchange.

A Customer-Centric Approach

Ulta’s return policy demonstrates its commitment to customer satisfaction. Understanding the terms and conditions allows you to shop confidently. Ulta will surely give a refund, or exchange if your beauty purchases don’t work. Therefore  Ulta’s Return Policy is 100% convenient.

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